Applies to the QLA Voice browser extension (Google Chrome and Microsoft Edge), the QLA Voice add-in for Microsoft Excel, and the QLA Voice website. Last updated: 4 October 2026.
QLA Voice is provided by Owen Brazier, trading as QLA Voice, a sole trader based in the United Kingdom ("we"). We are the data controller for the purchase and licence records described below. Contact: qlavoice@outlook.com. Our postal address is in our terms of sale, section 1.
Speech is recognised on your own computer. QLA Voice does not send your audio, what it hears, or the marks you enter to us or to anyone else. The marks go into your own spreadsheet or online marksheet, which saves them as it normally would. We do not use analytics or advertising.
| What | Where | Why |
|---|---|---|
| Settings (direction, maximum mark, pause length) | Your browser's extension storage or the add-in's local storage | So they're remembered |
| Status (listening/paused, the last few marks entered, a status message) | Browser session storage, cleared when the browser closes | To show status and recent entries |
| Licence key (contains the name it was issued to, usually that person's email address, the order reference, the issue and expiry dates, and for a school licence the school's name and seat number). It isn't encrypted: anyone who has the key can read these details, so please keep it to yourself. | Extension or add-in local storage | To check your licence offline |
| Speech model files (Excel add-in) | Browser storage (IndexedDB) | So the model isn't downloaded every time |
Licence keys are checked on your device; QLA Voice does not contact any server to check them.
| What | Why | Where it's kept | How long |
|---|---|---|---|
| Your name, email address, billing address and payment details when you buy, and your answers to the checkout questions (when to send your key; for schools, the school's name) | To take payment (lawful basis: contract) | Stripe, our payment processor, under its own privacy policy. We never receive your card details. | As set by Stripe, and in our records as below |
| Licence records: the licence holder's name and email; for a school licence, the school's name, the order reference and each member of staff's name and work email address | To issue licence keys, reissue or move them, and support you (contract; for school staff details supplied by the school, our legitimate interest in providing the licences the school has bought; we receive these details from the school, not from the member of staff) | On our administration computer, in access-restricted files that are not online, with an encrypted offline backup. The same details are written into each licence key. | For the licence period and 12 months after it ends, then deleted, except what we must keep for tax records |
| Purchase and tax records (order reference, amount, date, buyer's name) | Accounting and tax (legal obligation) | Our accounting records and Stripe | As long as UK tax law requires (normally six years) |
| Emails you send us | To answer you (legitimate interests; contract for customers) | Our email provider, Microsoft (Outlook.com) | Up to two years after the conversation ends |
If you are a school, please only send us the names and work email addresses of the staff who will use QLA Voice, and please don't send pupils' details. To have your details deleted early (for example when a member of staff leaves and their licence is moved), email qlavoice@outlook.com.
Our website host (Netlify), payment processor (Stripe) and email provider (Microsoft) may process data in the United States. Each relies on the safeguards in its own data processing terms for transfers from the UK (such as the UK-US data bridge or the UK addendum to the standard contractual clauses).
QLA Voice's processing on your device is done for you, to provide the tool you have chosen to use. Hosting logs are processed in our legitimate interests in running and securing the service. Purchase and licence data is processed to perform our contract and to meet legal obligations, as set out above.
QLA Voice is a tool for teachers and is not intended for use by children. Pupils' marks stay in the school's own spreadsheet or assessment system. The school remains the data controller for them, and QLA Voice does not give us access to them. Your marksheet may contain pupils' names; QLA Voice only reads the cells or boxes described above, on your computer, and sends nothing to us. A data-flow description for schools' data protection impact assessments is available on request.
You can ask us for access to, correction or deletion of personal data we hold about you (in practice, purchase and licence records), ask us to restrict its use or to give it to you in a portable format, and you can object to processing based on our legitimate interests. Some of these rights have legal limits (for example, we must keep purchase records for tax purposes). We don't make automated decisions about you. Contact qlavoice@outlook.com. You can also complain to the Information Commissioner's Office (ico.org.uk).
QLA Voice's use of information is designed to meet the Chrome Web Store User Data Policy, including the Limited Use requirements, and Microsoft Edge Add-ins policies. We do not sell data, use it for advertising, or transfer it to third parties.
If this policy changes, we will update this page and the date above before the change takes effect.